Administrative Team

Tiffany has over 6+ years of managing offices for a variety of businesses. With her experience and education in industrial and organizational psychology, she productively manages the office and overall workflow. Her years of customer experience allow her to ensure all of our employees, contractors, clients, and partners feel at ease working with our organization.

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Jessica comes to Pearl Behavioral Health Services with years of customer service, project planning and scheduling experience. Her experience allows her to proactively support our clinical staff and our clients while ensuring all of our clients feel welcome and safe while in our office.

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Alicia has over 14 years experience in the mental health field and is licensed as a professional counselor in both Alabama and Georgia, with supervising privileges in Alabama. Alicia also is a Licensed Mental Health Clinical Counselor in New Hampshire. Prior to receiving her LPC, Alicia worked in residential and lock-down facilities, providing direct care for adolescents. She is trained and certified in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and completed her licensure while working with registered sexual offenders. Alicia is also trained in Eye Movement Desensitzation and Reprocessing (EMDR) therapy by an approved EMDRIA trainer.

Since receiving her licenses, she has provided individual therapy to children, adolescents, and adults with a multitude of mental conditions. In addition to providing individual therapy, she was previously a crisis screener in a local emergency department and a clinician for adult intensive day treatment for clients suffering from serious mental illnesses.

She also worked for Talkspace, an online mental health company out of New York City, as the Director of Clinical Quality. Among other responsibilities, Alicia assisted in strategic planning and created automated processes to grow the network of providers from 200 to over 4k clinicians. As a Board Certified Telemental Health Provider, Alicia has provided online HIPAA compliant therapy since 2015, as well as developed telemental health specific training material and conducted continuing education training on navigating and facilitating telemental health therapy.

Alicia has had the opportunity to work directly with Dr. Irvin Yalom in regards to group therapy, dreamwork, and benefits of telemental health therapy, specifically an in depth look at the benefits and differences between face to face and telemental health therapy from both of their experiences.

Alicia is currently managing Pearl Behavioral Health Services to ensure quality care for clients of Alabama, as well as providing consultation across the United States, specifically focused on telemental health, onboarding, and training.

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